Travel Safely with Economy Rent a Car

We would like our customers to know what is being done so that they can have the safest, and most pleasant rental experience with Economy Rent a Car. This bulletin aims to detail how we are proactively implementing very strict safety protocols and taking additional steps to protect our team members and customers during these unprecedented times.

Please note our procedures are constantly updated based on federal and local authorities, with the goal to minimize, and ultimately, eliminate the propagation of the Covid19 virus. 

What are we doing? 

  • Our cleaning staff is applying strict health protocols recommended by both local and federal agencies including:
    • Extensive and regular cleaning of areas of high transit as well as rental counter and employee desks.
    • Ensuring that cleaning products are readily available to our staff.
    • Cleaning frequently used items including:
      • Telephones
      • Keyboards and mouse
      • Doorknobs
  • All employees are applying strict protocol, which consists in them:
    • Constantly washing hands especially when:
      • Attending a customer (without gloves)
      • Coming in to work.
      • After sneezing.
      • Returning from lunch or car deliveries.
    • Avoiding touching their face.
    • Using cough and sneezing protocols.
    • Applying social distancing when greeting customers and fellow employees.
    • Using new gloves when possible and properly discarding them immediately after customer interactions.
  • Our car wash and maintenance teams have implemented new procedures including:
    • Using gloves when servicing vehicles.
    • Internal areas are mandated to be disinfected, putting special effort in zones like the steering wheel, handles, gear shift, and doors.
    • Using hospital grade disinfectants to sterilize vehicles 
    • Fumigating cars, when possible, with hospital grade disinfectants.
  • The following changes have been made to the rental facilities to increase social distancing by:
    • Allowing the fewest number of customers and staff in the office during the rental process.
    • Placing acrylic shields on all rental counters.
    • Spacing customers 6 feet apart in lines, seating areas and rental counters.
    • Implementing work-from-home policies for every employee whose responsibilities allow for them to do so.
    • Posting material in prominent locations to encourage customers and staff to take extra precautions and follow company guidelines.
  • To reduce the risk of interactions we have instituted a flexible sick policy and response plan to be proactive in the event of coming in contact with someone who may have Covid19:
    • Monitor employees or customers that presents flu-like symptoms.
    • Asking customers that present flu-like symptoms to wait outside.
    • Asking coworkers with flu-like symptoms to return home.
    • Establishing a safe place for customers who fall ill to wait for medical assistance. 

Finally, we have placed committees in each location responsible for ensuring that these policies are carried out during each shift.

Cancel or modify your reservation

We understand the situation that travelers are going through and the implications it may have on itineraries. That is why, Economy Rent a Car will reimburse its customers for any of the following reasons: 

  • Flight cancellation and/or customer could not get to the rental location
  • Natural disaster prevented travel
  • Illness prevented travel
  • Death in the family prevented travel
  • Jury duty prevented travel
  • Economy was unable to fulfill the customer reservation (example no vehicle available)
  • Any action due to the COVID-19 pandemic.

If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund if you have any problems with your reservation please email customercare@economyrentacar.com.

The entire Economy family is thankful for the doctors, nurses, first responders, researchers, and public servants who are working to make others’ lives better and get us all through these difficult times.

Going forward we will continue to look for ways to improve our service and rise to the challenge that this moment in time presents. 

7 alternative activities to do during the quarantine

If you are going through the quarantine at home and feel like there is nothing else to do apart from watching series and movies, here is a list of different and entertaining things you can do:

1. Take out your board games

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Now that your family is staying at home, it’s the perfect time to dust off your favorite board games and gather them all to play. Just don’t get too competitive and let your family members win once in a while. This can be an activity that helps you get together as a family and have a good time.

2. Do exercise

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Take advantage of the fact that fitness apps now have offers or are even free, to encourage people to stay at home. For example, Chris Hemsworth during this quarantine period put his routines for free in the Centr app. Sign up before March 31 on their website: https://centr.com/join-us. There are also gyms that are making live videos on their different social networks, to keep you active during this quarantine

3. Put your things in order.

You might always postpone tidying up your room or your desk at home because your work or studies were taking your time, but now is the ideal time to do it. To inspire you, here you have a video with hacks to organize your room.

4. Read a printed book

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A totally screen-free activity. Take advantage of the sunlight and sit in your favorite chair to read that book you always wanted to start or finish, while enjoying a cup of coffee or tea.

5. Cook new recipes

Bring out your inner chef and dare to try new food recipes. You can try recipes from the Middle East, Europe… the world is the limit. Here you have the Tasty channel, where you can find thousands of quick and easy recipes. 

6. Dedicate yourself to art

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Painting and drawing is not just for the little ones. This activity will bring you many benefits: it will help you relax and improve your concentration. If you have a printer and colored pencils, here is a page where you can download and print images of all kinds to color.

7. Share time with your pets

We bet that, at this moment where you spend your time indoors, your pets are happy and in a good mood right next to you. Don’t forget about these little ones and take time for them. Find their favorite toys and play with them, give them a bath with warm water or even go further and practice new activities with them such as doing yoga with your pet. 

What other activities do you recommend doing in this quarantine?